VIP lounges at airports
The cost of service in Kazakhstan, Uralsk, Terminal VIP lounge Oral (International),RUB |
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| Passengers | Basic | Urgent | ||
|---|---|---|---|---|
| DEPARTURE | ARRIVAL | DEPARTURE | ARRIVAL | |
| 1 adult | 6700 | 5700 | 6700 | 5700 |
| 2 adults | 6700 | 5700 | 6700 | 5700 |
| 3 or more adults | 6700 | 5700 | 6700 | 5700 |
| Child up to 12 years | 50% | 50% | 50% | 50% |
| Infant up to 2 years | 0% | 0% | 0% | 0% |
The VIP lounge is located in the right wing of the new airport terminal and has a separate entrance.
Passengers must arrive at the airport no later than 1.5 hours before departure, as check-in for the flight closes 40 minutes prior.
Upon arrival at the VIP lounge, the passenger checks in for the flight and checks their luggage, then proceeds to relax in the lounge. Bar services are not included in the service cost.
Boarding begins 20-30 minutes before departure. Passengers from the VIP lounge are transported to the aircraft stairs via a dedicated shuttle bus.
The passenger is met directly at the aircraft. An agent will be waiting with a "VIP" sign near the aircraft stairs with the shuttle bus. The passenger should approach the agent, provide their last name, and hand over their baggage claim tags. The agent then escorts the passenger to the VIP lounge via the shuttle bus. The passenger's luggage is delivered to the entrance of the VIP lounge.
Children under 2 years old receive free service.
Children aged 2 to 4 years receive a 50% discount off the adult rate.
Any changes made to the booking less than 24 hours before service will be considered a cancellation of the previous request and the creation of a new one.
Cancellation policy:
If canceled more than 2 hours before departure/arrival, a full refund is issued.
If canceled less than 2 hours before, a 100% penalty fee applies.