VIP lounges at airports
The cost of service in Murmansk, Murmansk Airport Murmashi, Terminal VIP lounge (Domestic),RUB |
||||
| Passengers | Basic | Urgent | ||
|---|---|---|---|---|
| DEPARTURE | ARRIVAL | DEPARTURE | ARRIVAL | |
| 1 adult | 13000 | 9230 | 13000 | 9230 |
| 2 adults | 13000 | 9230 | 13000 | 9230 |
| 3 or more adults | 13000 | 9230 | 13000 | 9230 |
| Child up to 12 years | 100% | 100% | 100% | 100% |
| Infant up to 2 years | 0% | 0% | 0% | 0% |
The VIP lounge is located in the right wing of the terminal and has a separate entrance from the station square. Vehicle access to the upper station square near the VIP lounge entrance is available for an additional fee.
The lounge serves passengers traveling on domestic scheduled and charter flights. The maximum stay in the lounge is limited to 5 hours: 3 hours before the scheduled flight departure time and 2 hours after the scheduled departure time (in case of flight delay).
Passengers must arrive at the airport no later than 1.5 hours before departure, as check-in closes 40 minutes before the flight. Upon arrival at the VIP lounge, the passenger checks in for the flight, undergoes security screening, and checks in luggage before settling in the lounge. Bar services are not included in the service cost.
Passengers from the VIP lounge are transported to the aircraft steps via a dedicated vehicle.
The passenger is met directly at the aircraft. An agent will be waiting at the aircraft steps with a "VIP" sign. The passenger must approach the agent, provide their surname, and hand over their baggage claim tags. The agent then escorts the passenger to the VIP lounge in a dedicated vehicle. The passenger’s luggage is delivered directly to the VIP lounge.
Cancellation more than 4 hours before departure/arrival: Full refund.
Cancellation less than 4 hours before departure/arrival: 100% penalty fee.
Children under 2 years old: Free of charge.
Children aged 2 to 12: Charged at the adult rate.